• Introduction meeting
• Information about the customer’s business & needs
• Information about S2B service process
• Next step
• Meeting to re-establish the customer’s goals (outcomes)
• Identify and/or agree on priority areas of needs
• Discuss the scope of work and objectives
• Approach (communication, duration, timings, confidentiality, fees, etc.)
• Next step
• Proposal confirmation and signed agreement
• Fees and payment
• Delivery of service
• Closure and next step
Impact of services and support:
Innovative thinking ‘outside the box’!
Effective and productive leadership team.
Improved confidence in fundraising and generating income.
Increased successes in grant and/or tender applications.
Improved turnover and effective financial management.
Increased efficiency and effectiveness in work practices.
Increased bargaining power to advance sustainable revenue strategies.
Increased market share and ability to take advantage of new and emerging opportunities.
Feedback from Capacity Building:
100% customer satisfaction
Workshops and training: 100% of participants said the workshop met their expectations.
100% of participants said they would recommend the workshop to a friend.
